Tag Archives: 2022

I often wondered if brands really matter when it comes to buying consumer products. I mean, you could be buying expensive stuff that’s tagged with a familiar brand name and still end up with “poor-quality” stuff. Honestly, what matters more than the brand is the company’s take on customer satisfaction. It’s hard to believe, but today there are several companies that would keep a consumer focus on everything they do, no matter what. So, let’s take a look at these consumer-centric companies.

Discount Tires

Discount Tires

If I ask you who makes the best tires, you’d probably say Michelin. I would say the same thing. But, now I’d like to ask you who makes the best tires and creates amazing experiences for its customers. My answer would be Discount Tires.

In the late 80s and 90s, Michelin always won the test, especially on high-performance BMW cars. On the other hand, Discount Tires is one of the world’s largest tire retailers that focuses on maximizing customer satisfaction rather than just focusing on business models. The company’s history dates back to 1960, when it was founded by Bruce T. Halle in Ann Arbor, Michigan. After experiencing a series of failures, the man decided to open his own business. All he did was to rent out an old plumbing building and hang a board along with a couple of tires. He got his first customer after three days and it took him more days before he was able to sell his first tire. However, it’s truly astonishing to see how this small “enterprise” turned into the world’s largest wheel retailer. Today, the company has over 500 stores across the globe and is known as the very best on the market.

Experts often allocate the success of this company to its competitive and affordable prices, but according to Halle, the company was able to fly high because the focus was neither on wheels nor on money; it was on improving customer experience. On numerous times, the founder himself attributed the company’s growth and overall success to both its hardworking employees and satisfied customers.

It’s true that today you’ll find hundreds of tire manufacturers who will offer dozens of tire models and each will vary in quality and performance type, but when it comes to Discount Tires, they will make sure you leave the store as a happy customer and with a smile on the face.

In this fully integrated global world, it’s sometimes hard to come across companies whose genuine focus is on customer satisfaction rather than their own satisfaction. Companies are built around different philosophies and the motto of Discount Tires, according to me, is something that goes like “We’ll work hard to keep you happy!”

And, here’s what Halle said to his employees: “Do a good job, and I’ll provide lifelong opportunity for you.”

Awards and Recognitions:

  • In Los Angeles, Coachella Valley and in Northern and Central California, Discount Tires was named as “America’s Tire”
  • According to Forbes, Discount Tires is “the world’s largest independent retailer of tires and wheels.”During the 36th annual National Philanthropy Day awards program, Discount Tires was honored and awarded with the Philanthropy Award for outstanding mid-sized corporation or business.
  • In 2019, Discount Tire won Glassdoor Employees’ Choice Awards and was listed as one of the Best Places to Work.
  • In 2017, NewsWest 9 viewers listed Discount Tire as the “Best Tire Store.”
  • In California, people who participate in the People’s Choice Awards named listed Discount Tire as the “No. 1 Tire Dealer” in the Retail & Shopping category.

Customer Reviews:

Customer Reviews

“I’ve already purchased 4 premium car tires and I’ve never had any problem with the tire performance. When one of the tires got puncture, they even replaced it. I think the company is very organized, neat and the entire staff is friendly and professional.” – From Lorna. T

“It was my first time buying from them and I couldn’t agree more…they are really friendly, helpful and very quick.” – From Lawrence. C

“It’s a pleasant shop and I’m very happy with their workmanship.” – From Bruce. L

 

Some still refuse to accept that COVID-19 has somehow changed the world and how it works, but there’s no denying that the pandemic has had a huge impact on small and medium-sized enterprises.

While some were forced to shut down, others have survived, but some still hesitate to start their business. Well, the good news for you is that there are lots of hot business opportunities waiting for you out there. So, it’s now or never!

Dental Services

Dental ServicesWhile the whole world was on lockdown, the American Dental Association (ADA) and the CDC ordered all dental officers to stop non-urgent visits and surgeries because of the coronavirus. There was a likelihood of COVID-19 being transmitted from the dentist’s chair to the patients – and vice-versa – and also through aerosol, micro-particles or airborne particles, and thus, there was the need to protect both dental patients and staff. While it was best to implement restrictions and make sure all precautions are being taken, we can’t also forget that a lot of people missed out on their routine dental check-ups.

Let’s take Jodi Hayes, for example. She lives in England and is a mother of three adorable children. She had issues with her teeth since she was very young and the absence of routine dental check-ups during the pandemic created a kind of anxiety in her.

Here’s her statement:

“I don’t have a dental phobia… but if I don’t have my regular check-ups, it builds up anxiety. I couldn’t wait or the phased return in Wales, so I joined a private dental practice in Caerphilly.”

Dr Russell Gidney, the owner of Beaufort Park Dental Surgery, said “I have around 6,000 patients who have not been given a routine check-up, all because of COVID-19 restrictions. And, I don’t think I’ll be able to catch up with this backlog.”

Dental facilities offer room for success for those with the right qualifications. So, if you have a bachelor’s degree or a doctorate in dentistry and/or have at least a minimum of two years of experience, then this is the time to make your entrance in the dental industry.

It’s true that dental equipment can be very costly (you don’t want to imagine the look on my face when I learned that the chairs alone cost $2,000 or more), but if you consider the cost of the procedures and dental surgeries and how experts recommend that people see the dentist every six months or an average of twice annually, I’m sure you’ll earn enough money to feed the children of your grandchildren.

Electronics Repair

Electronics RepairMost electrical issues – I said most, not all – are always repairable. But, it’s always a tough decision to make.

Suppose you bought a mobile phone last year and now it’s damaged. Usually, the purely logical economics-based decision goes something like this: if you decide to repair the phone, it might cost around $ 100- $ 200 ($ 200 is the max for me), but if you want to buy a new phone, you might need to spend much more. But, people are not all that logical; if an average American ends up with a broken phone or laptop, he will just throw it and buy a new one rather than spending his time and money on repairs. (Note: I do agree that in some cases, if your current device is incurring more maintenance and repair costs it’s probably best to buy a new device.)

However, ever since the COVID-19 pandemic has driven most prices of consumer goods, people have started relying on electronic repair services. If we consider the 2022 report from the Business Research Company, the global electronic repair market is expected to increase from around $8 billion in 2021 to $9.6 billion in 2026.

And, with hybrid working as the new norm, electronic repair is going to be the solution for every damaged iPhone screen, broken laptop, Wi-Fi card and many other electronic devices.

 

Before the COVID-19 pandemic, everyone – be it a person in his early twenties or an adult that reached the retirement phase – knew exactly what industry they wanted to conquer. However, the coronavirus created a huge mess in the world, leaving most of us unable to figure out which business to start.

However, here’s a compiled list of this year’s most profitable businesses to help launch your entrepreneurial journey.

Cleaning Services

Cleaning ServicesHard-earned money is very difficult to part with, especially when you’ll think of spending it on some things that may seem unnecessary; things that could be done with some DIY efforts like cleaning. However, hiring house cleaning services is no longer considered an added expense or a luxury meant only for the upper-class people.

I often say that cleaning is not just a task; it’s a kind of art that requires lots of time and effort.

However, we are living in an era where every individual has a busy life schedule and is preoccupied with this temporary world. It’s no longer about who wants to clean, but instead no one has time to clean the house. Between work, traveling and taking care of kids, people have merely enough time for themselves. Yet, everyone wants to live in a clean and well-maintained home.

So, if you are looking to start your entrepreneurial journey by providing simple services that could generate substantial revenue, the cleaning industry could be an option.

I know that many will be ashamed of opening a cleaning business. They might be super great at cleaning or at managing a business, but they’ll be afraid to tell their friends about their “blue-collar” company – all because of the “taboo” society tagged to this job title.

Well, there’s nothing to be ashamed of opening a cleaning business and in fact, it’s important to know that this business has outdone itself since the COVID-19 pandemic. As per the statistics of ZipRecruiter, the ads for professional cleaning services increased by 75 % and the compound annual growth rate is expected to rise to 6.5 % by 2030.

Business Consulting

Business ConsultingI think consulting is not the right term to describe the job; I’d say it’s more like facilitating or solving a business problem as an expert. On one side of the spectrum, you’ll be providing simple answers to complex questions while on the other side, you’ll be helping an organization reach the results stage, which is a much more complicated process and requires distinguished skills.

Unlike what most people think, consulting is much more than just “giving advice.” Backed by your expertise in a specific industry, you’ll be tasked with scaling a business, keeping customers happy, introducing innovation and creativity in the business, finding areas that will need improvisation, establishing industry standards and paving the path for growth, expansion and survival. And, let me remind you that these are just a few tasks among the roles a consultant has to play.

So, along with his expertise and observational skills, a consultant plays a prominent role in the growth and development of a business. And, before investing yourself in this area, make sure you can familiarize yourself with the following list that consists of some of the particular skills of a consultant:

  • Hard work
  • Good Corporate Communication
  • Well Organized
  • Can manage stress
  • Can work under pressure
  • Original Thinker
  • Good Observant
  • Good speaker and listener
  • Management Knowledge
  • Can Face Competition
  • Efficient & Effective

Car Wash Services

Car Wash Services

Excuse me, what?

I know it may sound a bit unusual, but according to a recent study by Consumer Reports, people are dead set on keeping their cars longer due to the high cost of living and the rising prices of new cars. As a result, these car owners will need help in maintaining the value of their auto investment.

And, if we go as per the statistics of International Carwash Association, an average American car owner would most probably wash his car at least one or two times per month, making an average of thirteen times per year. And, since no one has the time to wash their car, I guess we’ll all be relying on car wash services.

 

 

 

 

 

 

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